Privacy Policy

Linvo Properties (“we”, “us”, “our”) is committed to protecting the privacy and security of all individuals who interact with our services, including landlords, investors, tenants, and visitors to our website. This Privacy Policy explains how we collect, use, store, share, and protect personal information in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK data protection laws.

 

By using our website, submitting information through our forms, or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

 

 

 

1. Who We Are

 

 

Linvo Properties

Address: 304, Apex loft, B12 0BA 

Email: info@linvoproperties.co.uk

Phone: +44 07454781483

 

We operate as a property sourcing and management company specialising in securing serviced accommodation opportunities for landlords and investors.

 

For the purpose of UK data protection law, Linvo Properties acts as the Data Controller for all personal information collected.

 

 

 

2. Information We Collect

 

 

We collect both personal and non-personal information in the following categories:

 

 

2.1 Information Provided Directly by You

 

 

This includes information submitted when you fill out any forms on our website, register interest, request a call-back, join our investor list, or contact us directly. The information may include:

 

• Full Name

• Email Address

• Phone Number

• Property Ownership Details (for landlords)

• Investment Preferences (for investors)

• Location or Address Information

• Financial or Budget Information (when relevant)

• Any additional information voluntarily provided in text fields

 

 

 

2.2 Information Automatically Collected

 

 

When you visit our website, we may automatically collect:

 

• Device information

• IP address

• Cookies and tracking data

• Browser type and version

• Pages visited and time spent on the site

 

 

 

2.3 Information from Third Parties

 

 

Where legally permitted, we may receive information from:

 

• Public records

• Partner agencies

• Referrals

• Property listing platforms

 

 

 

 

3. How We Use Your Information

 

 

Your information is used solely for legitimate business purposes and to provide property investment and sourcing services. These uses include:

 

 

3.1 Contact and Communication

 

 

We use the personal information collected through our enquiry, landlord, and investor forms to:

 

• Contact landlords about potential property management or serviced accommodation opportunities.

• Contact investors regarding upcoming property deals, sourcing opportunities, and available investments.

• Respond to submitted enquiries or requests for further information.

• Maintain ongoing communication as part of our services.

 

 

 

3.2 Service Delivery

 

 

We may use your data to:

 

• Evaluate property opportunities

• Provide tailored property sourcing services

• Send updates, newsletters, or property market insights (only where consent is given)

 

 

 

3.3 Legal and Regulatory Obligations

 

 

We may process personal information to comply with:

 

• Anti-money laundering (AML) requirements

• Financial or tax record-keeping obligations

• Requests from regulatory authorities

 

 

 

3.4 Business Improvements

 

 

We may use aggregated and anonymised data to:

 

• Improve our website functionality

• Enhance user experience

• Develop new services or refine our sourcing process

 

 

We do not use your personal information for automated decision-making or profiling that produces legal or significant effects.

 

 

 

4. Legal Basis for Processing

 

 

We rely on the following lawful bases under UK GDPR:

 

• Consent — when you voluntarily submit information via forms or sign up to receive communications.

• Contractual Necessity — when data is required to deliver property sourcing or management services.

• Legitimate Interests — including contacting landlords and investors with relevant opportunities and improving our service delivery.

• Legal Obligations — when processing is required for compliance with UK law.

 

 

 

 

5. Data Retention

 

 

We retain personal information only as long as necessary for the purposes for which it was collected.

 

Specifically:

 

• Information submitted via landlord or investor forms may be retained to allow us to inform you of future property opportunities.

• Business correspondence and contact information may be kept for up to 6 years for legal and tax compliance.

• Marketing-related data is retained until you withdraw consent or request deletion.

 

 

When data is no longer required, it is securely deleted or anonymised.

 

 

 

6. Data Sharing and Disclosure

 

 

We do not sell your personal information.

 

We may share data only when necessary and strictly limited to:

 

• Trusted service providers (e.g., email systems, CRM platforms, cloud storage)

• Professional advisors (solicitors, accountants, financial regulators)

• Law enforcement or regulatory authorities when legally mandated

 

 

All third parties are required to maintain confidentiality and comply with UK GDPR.

 

 

 

7. International Transfers

 

 

Where data is processed or stored outside the UK, we ensure appropriate safeguards, such as:

 

• UK GDPR-approved Standard Contractual Clauses

• Data processing agreements with adequate protection measures

• Compliance with ICO guidance on international data transfers

 

 

 

 

8. Security Measures

 

 

We take data protection seriously and implement:

 

• Encrypted data storage

• Secure servers and firewalls

• Restricted access controls

• Staff confidentiality agreements

• Regular system audits and risk assessments

 

 

While we maintain high standards, no system is entirely risk-free. You use our services at your own discretion.

 

 

 

9. Your Rights Under UK GDPR

 

 

You have the following rights over your personal data:

 

• Right to Access – request a copy of the data we hold about you.

• Right to Rectification – correct inaccurate or incomplete information.

• Right to Erasure – request deletion of your data (“right to be forgotten”).

• Right to Restrict Processing – limit how we use your data.

• Right to Data Portability – request transfer of your data.

• Right to Object – opt out of certain types of processing, including marketing.

• Right to Withdraw Consent – at any time where processing is based on consent.

 

 

To exercise any of these rights, contact us at:

 

Email: info@linvoproperties.co.uk

 

We aim to respond to all requests within 30 days.

 

 

 

10. Cookies and Tracking Technologies

 

 

Our website uses cookies to enhance functionality and performance. Cookies may:

 

• Remember your preferences

• Help analyse site traffic

• Improve service usability

 

 

You can disable cookies via your browser settings. For full details, see our Cookie Policy (if applicable).

 

 

 

11. Marketing Communications

 

 

With your consent, we may send:

 

• Property investment updates

• Opportunities for landlords

• Upcoming deals and sourcing alerts

• Newsletters and insights

 

 

You may opt out at any time by clicking “unsubscribe” or contacting us directly.

 

 

 

12. Third-Party Links

 

 

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing information.

 

 

 

13. Changes to This Privacy Policy

 

 

We may update this Policy periodically to reflect changes in law or operational practices. Updates will be posted on our website with an updated “Last Updated” date.

 

 

 

14. Contact Us

 

 

For questions, concerns, complaints, or data access requests, contact:

 

Linvo Properties

Email: info@linvoproperties.co.uk

Phone: +44 07454781483

 

If you are dissatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.